Additional Help

Registration Tutorial Video

A video guide to the registration process required to gain access to the Smart FIR.
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Installing Smart View Tutorial Video

A video to guide you through the steps necessary to install the Smart View add-in.
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Initialization Video

A video guide to initializing the Smart FIR.
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Back Up and Restore Video

A video guide to backing up and restoring the Smart FIR. Back Up and Restore.zip
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Submit Video

A video guide to submitting the Smart FIR.
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Registration Information for Existing EFIS Users

Existing EFIS users do not have to register for an OPS BPS Secure account. Find out more.
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OPS BPS Secure Password Reset

A guide to resetting your OPS BPS Secure Password.
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Update OPS BPS Secure Profile

A guide to updating your OPS BPS Secure Profile.
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Failed to Configure Planning Connection ERROR

What is the cause of this error and how to fix it.
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Smart View Add-in Enable / Disable

How to enable or disable the Smart View add-in.
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Information for Caseware Users

If your municipality uses Caseware to populate the Smart FIR please read the attached for information on how the Smart FIR will function when connected / not connected to Caseware.
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Information for Municipalities with Multiple Users

Best practices for municipalities that have multiple users involved in the completion of the FIR.
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Macros Disabled

The Smart FIR will not function if macros are not enabled. This support memo describes how to enable macros in Excel.
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