The FIR system and all associated applications will be unavailable January 30th to March 3rd 2026 as a result of a scheduled system upgrade.
During this period the FIR website will be available Monday to Friday only, with the exception of Friday February 6th and Friday February 13th. Please see the News section for more information.

Q4. I am getting a "Microsoft Visual Basic Run-time error ’53’: File not found: HdAddin" error. What does this mean and what should I do?

You will get this message if Smart View is not installed or Smart View is not enabled. If you have not previously installed Smart View, please refer to Question 2 above. If Smart View has been installed, please refer to the attached support memo for instructions on how to enable / disable the Smart View add-in.

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