Q4. I am getting a "Microsoft Visual Basic Run-time error ’53’: File not found: HdAddin" error. What does this mean and what should I do?

You will get this message if Smart View is not installed or Smart View is not enabled. If you have not previously installed Smart View, please refer to Question 2 above. If Smart View has been installed, please refer to the attached support memo for instructions on how to enable / disable the Smart View add-in.