{"id":785,"date":"2021-02-20T18:49:40","date_gmt":"2021-02-20T18:49:40","guid":{"rendered":"http:\/\/cscbigdcwhweb03.mgmt.cihs.gov.on.ca\/?page_id=785"},"modified":"2026-03-23T15:53:46","modified_gmt":"2026-03-23T15:53:46","slug":"additional-help","status":"publish","type":"page","link":"https:\/\/efis.fma.csc.gov.on.ca\/fir\/index.php\/en\/additional-help\/","title":{"rendered":"Additional Help"},"content":{"rendered":"

Registration Tutorial Video<\/strong><\/h2>\n

A video guide to the registration process required to gain access to the Smart FIR.
\nDownload<\/a><\/p>\n

Installing Smart View Tutorial Video<\/strong><\/h2>\n

A video to guide you through the steps necessary to install the Smart View add-in.
\nDownload<\/a><\/p>\n

Initialization Video<\/strong><\/h2>\n

A video guide to initializing the Smart FIR.
\nDownload<\/a><\/p>\n

Back Up and Restore Video<\/strong><\/h2>\n

A video guide to backing up and restoring the Smart FIR. Back Up and Restore.zip
\nDownload<\/a><\/p>\n

Submit Video<\/strong><\/h2>\n

A video guide to submitting the Smart FIR.
\nDownload<\/a><\/p>\n

Registration Information for Existing EFIS Users<\/strong><\/h2>\n

Existing EFIS users do not have to register for an OPS BPS Secure account. Find out more.
\nDownload<\/a><\/p>\n

OPS BPS Secure Password Reset<\/strong><\/h2>\n

A guide to resetting your OPS BPS Secure Password.
\nDownload<\/a><\/p>\n

Update OPS BPS Secure Profile<\/strong><\/h2>\n

A guide to updating your OPS BPS Secure Profile.
\nDownload<\/a><\/p>\n

Failed to Configure Planning Connection ERROR<\/strong><\/h2>\n

What is the cause of this error and how to fix it.
\nDownload<\/a><\/p>\n

Smart View Add-in Enable \/ Disable<\/strong><\/h2>\n

How to enable or disable the Smart View add-in.
\nDownload<\/a><\/p>\n

Information for Caseware Users<\/strong><\/h2>\n

If your municipality uses Caseware to populate the Smart FIR please read the attached for information on how the Smart FIR will function when connected \/ not connected to Caseware.
\nDownload<\/a><\/p>\n

Information for Municipalities with Multiple Users<\/strong><\/h2>\n

Best practices for municipalities that have multiple users involved in the completion of the FIR.
\nDownload<\/a><\/p>\n

Macros Disabled<\/strong><\/h2>\n

The Smart FIR will not function if macros are not enabled. This support memo describes how to enable macros in Excel.
\nDownload<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Registration Tutorial Video A video guide to the registration process required to gain access to the Smart FIR. Installing Smart View Tutorial Video A video to guide you through the steps necessary to install the Smart View add-in. Initialization Video A video guide to initializing the Smart FIR. Back Up and Restore Video A video […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"\nAdditional Help - Financial Information Return<\/title>\n<meta name=\"description\" content=\"View Financial Information Return (FIR) additional help including tutorial videos and troubleshooting common issues.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/efis.fma.csc.gov.on.ca\/fir\/index.php\/en\/additional-help\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Additional Help - Financial Information Return\" \/>\n<meta property=\"og:description\" content=\"View Financial Information Return (FIR) additional help including tutorial videos and troubleshooting common issues.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/efis.fma.csc.gov.on.ca\/fir\/index.php\/en\/additional-help\/\" \/>\n<meta property=\"og:site_name\" content=\"Financial Information Return\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-23T15:53:46+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/efis.fma.csc.gov.on.ca\/fir\/#website\",\"url\":\"https:\/\/efis.fma.csc.gov.on.ca\/fir\/\",\"name\":\"Financial Information Return\",\"description\":\"Just another WordPress site\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/efis.fma.csc.gov.on.ca\/fir\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/efis.fma.csc.gov.on.ca\/fir\/index.php\/en\/additional-help\/#webpage\",\"url\":\"https:\/\/efis.fma.csc.gov.on.ca\/fir\/index.php\/en\/additional-help\/\",\"name\":\"Additional Help - 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